Legal

Terms of Service

1. The agreement

By purchasing a SiteWorks package or sending us a project brief, you agree to these terms. The "Client" is the person or business buying the work. "SiteWorks" is SiteWorks Agency.

2. Scope of work

The package you purchase defines what's included. The Launch package is a single-site build. The Growth package adds advanced sections, lead notifications, live social media feed integration, and ongoing revisions through launch. The optional $40/month Website Management plan includes hosting, backups, routine edits, support, connected social content, and a monthly website performance report when the required analytics access and data are available. Anything outside the package scope is quoted separately before work starts.

3. Timeline

We typically deliver an initial preview in 1–3 business days once we have your business details, copy direction, and any photos or logos. Delays caused by missing client materials extend the timeline accordingly.

4. Revisions

The Launch package includes minor revisions to the initial preview until you sign off. The Growth package includes ongoing revisions through launch. Major scope changes after sign-off may be billed at a flat rate.

5. Ownership

On final payment, you own the website's content, design, and domain. SiteWorks retains the right to display the launched site in our portfolio and case studies unless you ask in writing for that to stop.

6. Payment

Packages are paid up front through Stripe, Zelle, Cash App, or Venmo. Website Management is billed monthly through Stripe. See our refund policy for cancellation terms.

7. Third-party services

Domain registration, hosting, email, analytics, social media feeds, and any third-party tools recommended for your site are governed by their providers' own terms. Connected social content may be delayed, limited, or interrupted by platform permissions, caching, outages, or policy changes. SiteWorks is not responsible for outages or pricing changes at those providers.

8. Analytics and reporting

Monthly reports summarize the data available from connected analytics, search, and website platforms. Tracking can be affected by consent settings, browser privacy tools, platform limitations, incomplete setup, and reporting delays. Reports do not guarantee a specific number of visitors, leads, sales, or search rankings.

9. Liability

SiteWorks delivers work as described in the package. We're not liable for indirect, incidental, or consequential damages. Our total liability for any claim is capped at the amount you paid for the work.

10. Termination

Either party can end the engagement in writing. If you cancel before launch, see the refund policy. Work already completed remains billable.

11. Governing law

These terms are governed by the law of the U.S. state in which the founder is based at the time of dispute. Disputes are resolved by good-faith conversation first; if unresolved, by binding arbitration.

12. Contact

Questions about these terms: officialsiteworks@gmail.com, (470) 807-7154 (AJ).